Privacy Policy

Last Updated: [13/08/2026]

At Honeyone Health Care Products, we respect your privacy and are committed to protecting the personal information you share with us while using our website and purchasing our products.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, create an account, place an order, contact our customer support team or otherwise interact with our services.

1. Information We Collect

When you use our website, we may collect information such as:

  • Full Name

  • Mobile Number

  • Email Address

  • Billing Address

  • Shipping / Delivery Address

  • Pin code and location details

  • Order and purchase details

  • Payment-related transaction information

  • Customer support communications

  • Website usage and technical information such as IP address, browser type and device information

We only collect information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

Your information may be used for the following purposes:

  • To process and confirm your orders

  • To arrange product dispatch and delivery

  • To communicate order status and delivery updates

  • To process payments through authorized payment service providers

  • To provide customer support

  • To handle cancellations, returns, refunds and complaints

  • To improve our website, products and customer experience

  • To prevent fraudulent or unauthorized transactions

  • To comply with applicable laws and regulatory requirements

  • To send promotional communications where permitted and, where required, with your consent

3. Payment Information

Payments made through our website may be processed by third-party payment gateway providers.

We do not intentionally store complete debit card, credit card, UPI PIN, CVV or other sensitive payment credentials on our own servers.

Payment transactions are handled by the respective authorized payment service provider according to its applicable security and privacy practices.

4. Sharing of Information

We may share necessary customer information with trusted service providers only when required to provide our services, including:

  • Payment gateway providers

  • Courier and logistics partners

  • Website hosting and technology service providers

  • Customer support/service providers

  • Government authorities or legal/regulatory agencies where legally required

We do not sell or commercially trade your personal information to unrelated third parties.

5. Cookies

Our website may use cookies and similar technologies to:

  • Keep you logged in

  • Remember your preferences

  • Maintain shopping cart functionality

  • Understand website usage

  • Improve website performance

  • Provide relevant marketing or advertising where applicable

You may manage cookie preferences through your browser settings. Disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or loss.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer support, accounting, legal, tax and regulatory requirements.

When information is no longer required, it may be deleted, anonymized or securely disposed of, subject to applicable legal requirements.

8. Customer Rights and Requests

You may contact us regarding your personal information, including requests relating to access, correction, withdrawal of consent where applicable, or other privacy-related concerns.

Certain information may need to be retained where required for legal, accounting, tax, fraud-prevention or order-related purposes.

9. Third-Party Websites

Our website may contain links to third-party websites or services, including payment gateways, social media platforms and delivery services.

We are not responsible for the privacy practices or content of third-party websites. Customers are advised to review the privacy policies of those third parties.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children. If we become aware that personal information has been collected from a child in circumstances where such collection is not permitted, we will take appropriate steps as required by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology or applicable laws.

Any updated version will be published on this page with the revised “Last Updated” date.

12. Contact Us

For privacy-related questions or requests, please contact:

Honeyone Health Care Products
Email: admin@honeyonehealthcare.com
Phone: +91 7418948002
Address: 4671, Muthu Nagar, Kalaiyar koil, Sivagangai Dt, 630551. Tamilnadu, India.

By using our website and placing an order, you acknowledge that you have read and understood this Privacy Policy.